Fulfillment Policy
Effective Date: January 1, 2023
1. Overview
This Fulfillment Policy outlines the terms under which consulting services are provided by Lifestyle Solutions Group ("Company," "we," "our," or "us"). By engaging our consulting services, you agree to the terms set forth in this policy.
2. Service Delivery
- Consulting services will be delivered in accordance with the agreed-upon scope, timeline, and format specified in the client agreement or proposal.
- Services may be provided via virtual meetings, phone calls, email correspondence, or other mutually agreed-upon communication methods.
- Any changes to the scope of work must be documented and approved in writing by both parties.
3. Turnaround Time
- The delivery timeframe for consulting services varies depending on the complexity of the project and client requirements.
- Estimated completion dates will be provided during the onboarding process and may be subject to adjustments based on unforeseen circumstances.
- Clients will be notified promptly of any delays or modifications to the agreed timeline.
4. Client Responsibilities
- Clients must provide accurate and complete information necessary for the successful delivery of consulting services.
- Timely communication and feedback from the client are essential to ensure project progress and fulfillment.
- Any delays caused by the client (e.g., failure to provide requested information) may result in timeline adjustments.
5. Cancellations and Refunds
- Cancellations must be requested in writing via email to [contact email].
- Refunds may be granted at the Company’s discretion based on the stage of service delivery and the work already completed.
- If a client cancels after services have commenced, a prorated refund may be issued, deducting any work already performed.
- No refunds will be provided for completed services.
6. Satisfaction Guarantee
- We strive to deliver high-quality consulting services tailored to each client's needs.
- If a client is not satisfied with the service, they may request a revision or clarification within [number] days of service completion.
- Requests for modifications must be reasonable and within the scope of the original agreement.
7. Force Majeure
- We are not liable for any delays or failure in service delivery due to circumstances beyond our control, including but not limited to natural disasters, technical failures, government actions, or other unforeseen events.
Contact:
info@lifestylesolutionsgroup.com